Shorts, tights, loose fitting pants or sweatpants are recommended for rock climbing classes. You will be provided with a list of "Winter Clothing Guidelines" for Joshua Tree classes between November and March. For Idyllwild courses, lightweight hiking boots are recommended, along with a small day-pack to carry your gear.
Experience Vouchers that have not been redeemed can be returned hassle-free within 30 days. All refunds will be made to the original purchaser.
Experience Vouchers that have not been redeemed can be exchanged for anything else in our marketplace at any time. If you choose to exchange for an experience that costs more, you'll simply have to pay the difference. If you choose to exchange for an experience that costs less, you'll have a credit towards your next booking with Cloud 9 Living.
Once you have scheduled a date and received a booking confirmation, cancellations made at least 10 days prior to the experience will result in a cancellation fee of $25 per person. Failure to appear on your booked date or to cancel and reschedule at least 10 days prior to your booked date will result in the loss of the value of your experience.