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Let your inner child discover what it would be like to work on a construction site and Play with Heavy Machinery!
Experience Vouchers that have not been redeemed can be returned hassle-free within 30 days. All refunds will be made to the original purchaser.
Experience Vouchers that have not been redeemed can be exchanged for anything else in our marketplace at any time. If you choose to exchange for an experience that costs more, you'll simply have to pay the difference. If you choose to exchange for an experience that costs less, you'll have a credit towards your next booking with Cloud 9 Living.
Once you have received a booking confirmation, cancellations are not allowed, however you may reschedule up to 72 hours prior to your booked date by contacting your experience provider directly. If you reschedule within 24-72 hours of your booked date, a fee of 50% of your experience value will apply. Failure to appear on your booked date or reschedule within the policy will result in the loss of the value of your experience.