Save Now, Use Later - 25% Off eGift Cards
Use Code: SAVENOW
Experience Vouchers that have not been redeemed can be returned hassle-free within 30 days. All refunds will be made to the original purchaser.
Experience Vouchers that have not been redeemed can be exchanged for anything else in our marketplace at any time. If you choose to exchange for an experience that costs more, you'll simply have to pay the difference. If you choose to exchange for an experience that costs less, you'll have a credit towards your next booking with Cloud 9 Living.
Once you have received a booking confirmation, cancellations and reschedulings are allowed up to 48 hours prior to your booked date for no fee. If you cancel or reschedule within 24-48 hours prior to your flight a 50% fee will apply. Rescheduling is allowed up to 1 year from your originally booked date. Failure to appear on your booked date or to cancel/reschedule within the given parameters will result in the loss of the value of your experience.