What is a Segway? How does it work?
The Segway Human Transporter is the first of its kind - a self-balancing, personal transportation device designed to go anywhere people do. Easy to use and operate, the two-wheeled Segway sports high-tech gyroscopes that monitor your balance 100 times a second and automatically respond to your body's movements. To move forward, the rider simply leans forward. To stop or move backwards, the rider leans back slightly. The rider glides smoothly as the Segway senses where you want to go. The Lean Steer i2 Segways are used on this tour.
Are there any rider requirements?
All guests must be age 12 or older and weigh at least 100 lbs. and under 250 lbs. Children under 18 must be accompanied by an adult or guardian. Guests must be able to easily and quickly step on and off the Segway without any assistance, which requires similar physical abilities to climbing and descending stairs without assistance or use of a handrail. Pregnant guests are not permitted to participate due to fall risk. All guests must be able to stand on the Segway for up to 2 hours.
What should I wear? I've heard it is cold in San Francisco during the Summer.
It can be cold in San Francisco! Dress comfortably and in layers. Highly recommended: Comfortable closed toe flat shoes (no high heels, sandals, shape-ups, z-coils or flip flops) and an extra layer of warm, wind resistant clothing. Gloves are recommended during the winter months. With the chilly wind, wet fog and damp environment along the waterfront shorts and a t-shirt are not a good idea. Each Segway has a very small handlebar storage bag for cameras, light jackets and purses. Backpacks or bulky bags will not fit in the handlebar bags. Please leave bulky backpacks at home.
What if it's foggy or rainy the day of my tour?
San Francisco is famous for the fog! Segway tours run in fog, light rain or shine. We always suggest multiple layers of warm clothing for any San Francisco activity. Even Summer afternoons can be in the 50's. Rain gear is available for those infrequent rainy days. Segways are designed to run in any weather. In the rare case of a tour cancellation due to a severe rain, you will be able to reschedule directly with the experience provider.
Is guide gratuity included in the tour price?
Guide gratuities are not included in the tour price and are completely at the discretion of the guest. Similar to service businesses all over the United States, gratuities are a small part of the compensation the staff receives. If you choose to give your guide a gratuity, it would be much appreciated.
Does the tour make restroom stops?
There are restrooms at the start location. The tour will make at least one restroom stop on the tour after beginning training.