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The Ultimate Facial

Palo Alto, CA

Item #: BOD-SFR-0012
Option & Pricing:
Please select an option above.

Instant eVoucher Delivery (Sample)

Holiday Returns Until 1/31/20

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Overview
Are you in the mood for the ultimate facial treatment? Look no further!
  • Begin with a relaxing fireside foot pampering
  • Next, move on to your facial with a series of cleansing, steaming, exfoliation and more as your therapist works their way to increase elasticity, clarity and health
  • Walk away feeling totally refreshed with a lip and eye revitalizer and brief hand and foot massage!

Stanford Shopping Center - Palo Alto, CA

When Do I Choose A Date?
If giving as a gift, your recipient can choose a date at their convenience; otherwise, you can choose one after checkout.
Year-Round:
Monday through Friday - 8:00 AM to 8:00 PM
Saturdays - 8:00 AM to 7:00 PM
Sundays - 10:00 AM to 6:00 PM
Option & Pricing:
Please select an option above.
Essential Information
  • Must be 12 years of age or older to receive spa services
  • To book your spa experience you must redeem your certificate through Cloud 9 Living
  • Gratuity is not included in this package, but is appreciated
Duration
Approximately 135 minutes
Experience Provider Info
Complete information for your Experience Provider, including contact information, will be included on your booking confirmation email once you or your gift recipient have scheduled the experience. Our Product Management team handpicks top-rated experience providers, removing the guesswork for you and ensuring your peace of mind.
Maximum Participants
1 person
Spectators
This experience is just for you!
Weather Dependent
This experience takes place indoors and will not be affected by weather conditions.
What To Wear
Wear comfortable clothing. A robe, slippers and towel will be provided.
How can I pay the gratuity after my service(s)?
Gratuity cannot be paid on a credit card. Gratuity can be paid in cash or on debit cards that are eitherVisa, Mastercard, American Express, Discover or JCB. No checks will be accepted at that time.
Is spa attire provided?
Yes. Robe and slippers are provided. The spa also offers body wraps which offer increased warmth after a scrub or wrap.
When should I arrive?
You should arrive at least 15 minutes prior to your scheduled appointment time. For massages and facial treatments, customer will receive a complimentary foot soak during this time period before your appointment. Therefore, you may choose to come 20 minutes prior to your appointment time.
What if I have a preference of the gender of my therapist?
You can request a male or female therapist during the booking process.
What health information should the spa know prior to booking?
Please disclose any pregnancy, medical conditions, allergies, or prescription medications you are taking for your safety and comfort prior to your service(s). You can disclose this information in our "Booking Notes" section when you submit a booking request, as well as on the intake questionnaire upon your arrival at the spa.The disclosure of this information will ensure that each customer has a safe and relaxing time at the spa.

Returns
Experience Vouchers that have not been redeemed can be returned hassle-free within 30 days.  All refunds will be made to the original purchaser.

Exchanges
Experience Vouchers that have not been redeemed can be exchanged for anything else in our marketplace at any time.  If you choose to exchange for an experience that costs more, you'll simply have to pay the difference.  If you choose to exchange for an experience that costs less, you'll have a credit towards your next booking with Cloud 9 Living.

Cancellation Policy

Once you have received a booking confirmation, cancellations and rescheduling are allowed up to 72 hours prior to the experience. Failure to appear on your booked date or to cancel and reschedule at least 72 hours prior to your booked date will result in the loss of the value of your experience.

Customer Reviews
(1 reviews)
View More Reviews:
“The experience itself was satisfactory, but the aftermath of my facial was awful. My face was red and 2 dry spots developed 1 day after the facial. I would never get a facial at that spa again.”

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